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Posts Tagged ‘user generated content’

Modelling the Library Domain

Posted by selinalock on 20 March, 2009

JISC have just released a new briefing paper: Modelling the Library Domain, which is part of the TILE Project (Towards Implementation of Library 2.0 & the E-framework).

Here’s some of the key points that I managed to pick out of the JISC Speak:

Library Domain Ecosystem Diagram from Briefing Paper

Library Domain Ecosystem Diagram from Briefing Paper

- Libraries need to look at providing widgets: integrate resources into web environments of the user’s choice.
- Supply value-added services.
- Tailor content to different types of users & encourage user generated content (reviews, ratings, comments).
- Regarding the diagram above: Corporation refers to content providers (Unis, Libraries, Publishers), Channel refers to the means of delivering the content & Clients are users involved in academic work.
- Libraries can either concentrate on managing and delivering their local assets/content, or look at widening their remit to include working with other channels in Higher Ed (e.g. reading lists, feedback, VLEs etc).
- “The wider role empowers libraries to provide a full set of services to meet a rich variety of locally identified user needs, potentially an institutional unique selling point.”
- More must be made of the user activity data available e.g. circulation data, number & types of downloads, which could possibly be linked through to student information (course, subject) without compromising data protection. This could provide the spark needed to engage user communities & encourage user generated content.
- “captured click streams rather than volunteered contributions (eg ratings, reviews, lists) are the surest source of intelligence about ‘users like me’.”
- If Libraries wish to provide more channel type services then the paper suggests encouraging concentration of services/content fro particular user groups & understand how they can become a trusted channel, the way services such as google are.

Posted in Digital Strategy & Website, Service Delivery, Subject Support, Web 2.0 & Emerging Technologies | Tagged: , , , , , | 1 Comment »

 
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